RMK HOLDINGS INC.Aug 104 minCustomer ServiceHow to Improve Customer Service Delivery in Healthcare Define excellent customer service, how it affects the patient experience, metrics you should consider, and how you can hire the best.
RMK HOLDINGS INC.Jul 7, 20223 minCollectionsHow Changes to Medical Debt Reporting Can Impact Your Medical PracticeYour healthcare business may opt to utilize a long-term and often vital tool to recover unpaid debt: reporting balances to the credit...
RMK HOLDINGS INC.Jul 7, 20224 minRevenue CycleHow to Boost Revenue Cycle Efficiency with Payment Process RedesignIt may not be because they can’t afford to pay. Patients often default on their medical bills due to inefficient or understaffed payment...
RMK HOLDINGS INC.Jul 7, 20223 minSelf-PayHow to Prepare for the No Surprises ActIs your practice prepared for the No Surprises Act? The regulation, signed in 2020, will be implemented starting January 1st, 2022 for...