Our Beginning and Evolution
Beginning in the 1980s, the original founder focused on medical bad debt acquisition and collections for public and private agencies under a different company. Using this experience, RMK was formed in 2000 to handle medical reimbursement recovery services with a concentration on workflow process analysis to increase reimbursement
turnaround early in the revenue cycle.
Today, RMK's key focus area is supporting medical and ambulance clients with early out recovery services. Oftentimes, resources are thin for the legwork that may be needed to successfully resolve a balance after the initial billing but before turnover to an outside collection agency. After efforts are exhausted, balances are then turned over to its third party collection agency partners.
With the increase in consumer driven health plans, cost sharing and medical billing complexities, patient support advocacy services delivered under Medical Bill & Claim Resolution (MBCR) adds another layer of diversity.
Overall, the increased rate of recovery for clients is an average of 17 to 40 percent plus over their existing provider.
Our fundamental principles remain the same:
Our highly personalized approach emphasizes better quality conversations, streamlining processes, and improving systems. These directly contribute to sustainable and maximum recycle cycle recovery.
"Implement recovery solutions based upon the best efficiencies possible, backing team members so they can provide exceptional services to our clients with kindness, dignity and respect."