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Making Sense of the Medical Billing and Insurance Claims Process

Medical Bill & Claim Resolution (MBCR) provides consumer assistance with physician medical bills and insurance claim decisions. We are uniquely qualified to act as a medical insurance patient advocate for you because we understand how it all works from the physician billing and insurance decision side.

MBCR also provides assistance with medical coverage and assistance applications. Determining eligibility, organizing/submitting verification documents, and following up on your behalf throughout the application process requires a lot of time you or your family member may not have.

We assist you by: 

  • Verifying your healthcare bill was paid correctly.
  • Appeal coordination and submission for denied charges that may have been erroneously denied under your plan's specific benefits plan.
  • Guiding you step by step through your insurance plan's appeals process.
  • Coordinating/verifying documentation and forms required for accurate submission to your insurance company.
  • Reconciling medical bill procedures received against insurance decision documentation.
  • Negotiating a reduction of your medical bill with your medical provider; establishing realistic payment plans.
  • Call coordination with your insurance carriers and other third parties to resolve billing/collection issues.
  • And more.

Additional Services:

  • Coordinating and completing health insurance, prescription, and charity/hardship applications.
  • Identifying additional resources for potential medical coverage assistance; coordinating and completing applications.
  • Call coordination with your insurance carriers and other third parties throughout application process until approval or denial.
  • And more.

How Do You Know When There is an Opportunity to Refute Your Medical Bill or Health Plan's Decision? Some clues are: 

  • Services and treatments are listed you do not understand or did not undergo.
  • A procedure you thought would be covered comes back as denied.
  • You have no time to analyze and spend time on hold to speak with an insurance company to verify the accuracy of an insurance decision. 

Keeping it Simple, Focused, and Confidential

MBCR strictly adheres to the confidentiality regulations mandated by HIPAA (Health Insurance Portability and Accountability Act). Our services are only carried out after execution of a Client Agreement and Confidentiality forms.

Accredited Business with the Better Business Bureau, A+ Rating (Medical Bill & Claim Resolution)

Contact us toll-free at 855-612-6227 (MBCR) or byThis email address is being protected from spambots. You need JavaScript enabled to view it. for more information and a fee proposal for your unique situation.    


I just wanted to inform you that your staff went the extra mile on my behalf and we truly appreciate your assistance.
Thank you for your fine business conduct. We are very grateful.
I applaud you for having staff members who show utmost professionalism, knowledge, patience and respect.
We have had a good working relationship...we can pick up the phone and discuss issues easily and in person.
We receive excellent service and solutions to solve whatever problems that we may have had.
I can't thank you guys enough for helping me negotiate my bill. I'm so glad there are folks like you around.
I have been extremely satisfied with the performance of RMK. They have worked very closely with our practice helping us to carry out the billing process efficiently.
Thank you for working with me and my situation to repay my balance.
RMK is very competitive and works hard to recover revenue for delinquent patient accounts.
We appreciate being alerted to issues, that if adjusted in our practice, could increase our revenue.
The response to our questions, concerns, and requests for specific information has been very prompt and accurate.
I have many medical bills that have much larger balances than the one I have with you. Thank you for working with me instead of being sent to an automated payment system.

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Tip of the Day

TIP: Verify health insurance premiums are paid to date as part of an eligibility workflow.

RMK Holdings Inc.

111 North Avenue
First Floor, Suite 104
Barrington, IL  60010

866-446-4800 toll-free phone

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