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Becoming 5010 Compliant: Frequently Asked Questions

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RMK began as a financial management firm in 1980 specializing in bad debt acquisition and full service collection services for private and public agencies. Since then, RMK diversified to encompass revenue management, medical billing and coding, data entry, and medical office consulting. In collections alone, RMK has obtained more than $100 million in funds owed to medical providers.

As a valued partner to many healthcare organizations, RMK continually adds to and improves their suite of services.

RMK's personalized service is focused on you with cloud computing technology that simplifies the learning curve, automates processes with improved workflow, and maximizes efficiency. With RMK, it's as simple as 123!

Patient Touch Point Services

RMK ensures your patients receive trustworthy, informed guidance with their medical bills. By taking the time to answer their questions and concerns and assisting them to understand claim decisions and plan benefits, we provide an extra layer of education in a complex process. As an extension of your practice's staff, it's critical that your patients are proactively communicated with at important touch points including: 

  • Clarifying bills and functioning as your patient's advocate
  • Verifying insurance benefits, with or without automatic verification options
  • Resolving disputes
  • Providing the convenience of online payment processing

RMK will improve your cash flow, save you time, and assist your patients with outstanding customer support.

RMK Professional Memberships:

  • MGMA, Medical Group Management Association
  • ACA International, The Association of Credit and Collection Professionals
  • Illinois Collectors Association
  • Accredited Business with the Better Business Bureau

RMK Mission Statement:

"Develop staff to the highest degree of efficiency possible, thereby providing the best results in the industry for our clients. Do so by treating all involved parties with understanding and professionalism while effectively representing the interests and good name of our clients."

RMK is Committed to a Healthy Environment

RMK is committed to minimizing the impact of its activities on the environment. We aim to protect and improve the environment through good management and by adopting best practice wherever possible. RMK will work to integrate environmental considerations into our business decisions and adopt greener alternatives wherever possible or viable, throughout our operations. For facts and information on going green, visit the Green Resource Council.